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How can I contact Glo by Glory?

  • Make our hotline bling or catch us on text at (512) 676-5801. We're free to chat Monday through Friday between 9 am and 5 pm CST.
  • Chat with a Glo Girl below :)
  • Email us at business@globyglory.com for any reason at all. Unless we're in a confetti bath, we'll respond in 2 days MAX (inserts "100" emoji).

Where are you located?

Only the weirdest city in the world >> Austin, TX

I can't wait to get my HAPPY mail !! How long will it take me to get it?

Glad you asked! 

It typically takes 2 to 3 business days for processing. 

If you're in the US, it'll take 2 to 5 business days to get to your doorstep. For international orders, it could take between 10 to 15 business days.

Do you ship internationally?

We ship worldwide doll :)

Do you ship to P.O. boxes?

Yep

Crud, I put the wrong shipping address down. What do I do?

Contact us ASAP so we can try to resolve this quickly. 

How is my stuff shipped?

Via USPS

If I don't like the product, can I get my money back?

Yes doll, you can!

We want you to LOVE your products. If you don't, we'll give you your money back. Items must be returned within 30 days from the date of delivery. You are responsible for all return shipping charges and shipping charges already paid are non-refundable and will be deducted from your refund.

We can't issue you a refund if it's been over the 30 day period.

Contact us at business@globyglory.com or send us a chat before you send your items back. Please provide your order # for quicker service.

Do I have to pay taxes on this stuff?!

If you live in the Lonestar State (Texas) then ya do! If not, you're off the hook :)

I want to be a Glo Girl, do you partner with influencers?

Yay! It might just be your lucky day...

Drop some gems in our inbox here: business@globyglory.com

I want to carry Glo by Glory in my retail store!

That's great! Please send an email to business@globyglory.com for consideration.

Are your products vegan & cruelty-free?

Yes and we never test on animals!

Will you be adding more colors?

Yes, way more colors to come! 

What's the best way to apply GloStix?

We recommend exfoliating your lips prior to application. Apply one layer, let it dry down fully. If you need more layers (the GloStix are full-coverage) then you can apply another coat. For longest wear, avoid oil based products (ya know like greasy cheeseburgers).

 

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